Every Supersei feature, in one place.

• Multiple pipelines

  Separate pipelines per product or team, each with its own stages, renamed any time without losing leads.

• Duplicate check and merge

  New leads are checked by phone and email before they are saved, and duplicates merge into one record.

• Fair lead distribution

  Leads split across reps by source and weight, only to reps who are checked in and on shift.

• Untouched-lead escalation

  Leads nobody touched remind the owner, then the manager, and can be reassigned automatically.

• Re-enquiry reopening

  A lost lead who enquires again reopens to the stage you choose.

• Take ownership with OTP

  Reps claim a lead only when the customer approves with a one-time code. No poaching.

• Saved views and filter builder

  AND/OR filters on any field, saved for yourself or shared with the team.

• Lead sharing and flags

  Share a lead with a person or a function, and flag leads Hot, VIP or Do-Not-Contact.

• Companies view

  Contacts from one firm roll up into one account.

• Recycle bin

  Deleted leads can be restored, and only admins can delete.

• Blocklist

  Suppress a contact for the whole workspace or for a single rep.

• One timeline per customer

  Every call, chat, email, payment and note on one screen.

• One-click calling

  Click the lead and talk. Every call logs itself.

• Auto-dialer with dial flows

  Load a queue and dial back to back, with retries, pause codes, wrap-up time and calling hours.

• Business caller IDs

  Assign a business number to each rep.

• Inbound call screen-pop

  Incoming calls route through your chain and pop the lead's details before you answer.

• Recording and playback

  Every conversation saved and one click away.

• AI

  Transcripts, summaries and sentiment

  Hang up and the write-up is done: summary, action items, objections and sentiment.

• AI

  Promises become tasks

  "I'll send it Thursday" becomes a dated task, and the pipeline moves itself.

• Required call outcomes

  The next call can't start until the last one is logged, with outcomes and lost reasons you define.

• Live dialer board

  See every agent's state and breaks in real time.

• Calls from personal phones

  The Android app syncs call logs and recordings from reps' own phones.

Works with: Plivo, Tata Smartflo, CallHippo, Deepgram, OpenAI Whisper

• Your video tool

  Each rep connects Zoom, Google Meet, Microsoft Teams or Zoho Meeting. Links are created for you.

• Demo booking from your website

  Visitors pick a slot and the right host is assigned automatically.

• WhatsApp meeting reminders

  Reminders go out on WhatsApp at the times you choose.

• Attendance and recordings

  Google Meet attendance, recordings and transcripts sync back to the lead.

• My demos

  Every rep sees their demos in one place and can join, move or free up a slot.

• Webinars

  Registration with email and WhatsApp confirmations.

Works with: Google Calendar, Google Meet, Zoom, Microsoft Teams, Zoho Meeting

• Locked price list

  One catalogue for the whole team, so nobody invents a discount.

• Payment links with GST

  Send a Razorpay or Stripe link while you talk. GST is calculated on the server.

• Partial payments

  Customers pay in instalments and each payment logs against the order.

• Subscriptions and autopay

  Setup fee plus an e-mandate for recurring charges through Razorpay.

• Auto-verified, auto-won

  When the gateway confirms, the order is marked paid and the deal flips to Won.

• Failed-payment follow-up

  Failed payments trigger a follow-up message sequence automatically.

• Order verification

  Orders are confirmed with an OTP before they count as converted.

• Refunds and reconciliation

  Track refunds and reconcile what the gateway settled.

Works with: Razorpay, Stripe

• Revenue reports

  Collected, pending and refunded, by channel, product, rep and date range.

• Telephony reports

  Dialled, connected and talk time by rep and outcome.

• Lead usage

  See whether paid leads are actually being worked.

• Per-rep statement

  Every call and meeting a rep had, as one ledger.

• Weighted forecast

  Revenue forecast weighted by stage probability.

• Nightly team digest

  A per-employee activity digest by email every night.

• Excel and CSV export

  Export any report.

• Geofenced check-in with face match

  Employees check in only inside the office geofence, with face match and a liveness check.

• Attendance and breaks

  Late and early policies, breaks, comp-off and attendance disputes.

• Leave and holidays

  Leave policies, cover and a holiday calendar with optional holidays.

• Indian payroll

  Salaries from CTC, gross or in-hand, with PF, ESI, Professional Tax and TDS projection.

• Payroll approvals and payslips

  Draft, approve and pay runs, where the creator can't approve their own run. Payslip PDFs for every employee.

• Hiring and interviews

  Job openings, candidates, interview rounds, panels and feedback, synced to Google Calendar.

• HR document studio

  Offer, promotion, transfer, experience and termination letters, ID cards and certificates, on your letterhead.

• Policies and announcements

  Publish policies and collect acknowledgements.

• Awards and celebrations

  Recognise great work, with birthday and work-anniversary greetings.

• Employee self-service

  Payslips, documents, assets, expenses, interviews, leave and the handbook in one place.

• Items and locations

  Track items across warehouses, stores and other locations.

• Stock ledger

  Every change is a ledger entry, so stock levels are always explainable.

• Movements and transfers

  Move stock between locations with a full trail.

• Stock counts

  Count a location and review differences before they apply.

• Low-stock alerts

  Get told before you run out.

• Import, export and change log

  CSV catalogue import and export, and a log of every change.

• Double-entry ledger

  Entities, chart of accounts, periods and journals on an immutable ledger.

• Receivables and payables

  Invoices, bills, payments and ageing.

• Proformas and invoices

  Issue proforma and final invoices.

• Collections and payouts

  Collect through Razorpay or Stripe and pay out through RazorpayX or Stripe.

• Sales post automatically

  Paid CRM orders post to the books without re-entry.

Works with: Razorpay, RazorpayX, Stripe

• AI

  Automatic call scoring

  Calls and demos are scored against your rubric, and every score quotes the moment it is based on.

• AI

  Role-play practice

  Reps practise by text or voice, with feedback on how they sound.

• Golden calls library

  Save the best moments as clips and build a library of won deals.

• Won vs lost benchmarks

  See what winning reps do differently.

• Reviewed AI content

  AI-generated training needs a named person's approval before learners see it.

• Roles and field-level permissions

  Custom roles, with fields hidden or locked by function.

• Team hierarchy

  Managers see their team automatically. Access follows your reporting lines.

• Custom fields

  Track whatever matters to your business.

• Masked phone numbers and emails

  Lists show masked contact details, and copying is blocked for agents.

• Sign-in your way

  Email OTP, phone OTP, password, Google or Zoho, with idle logout and an office IP allowlist.

• GDPR tools and audit export

  Data export, right to erasure and an audit-log export.

• Many companies, one login

  Run several workspaces under one login and one bill, and clone setup between them.

• White-label branding

  Your logo, colours and theme on every screen.

• API keys, webhooks and REST API

  A public API, signed outbound webhooks and hashed API keys.

• Claude and MCP connector

  Use Claude or any MCP client with your Supersei data: leads, pipeline, calls, HR, inventory and more.

• Zoho integration

  Sign in with Zoho and use Zoho Calendar, Mail and Meeting.