WhatsApp CRM for Sales Teams: Shared Inbox, AI Replies and Payments | Supersei
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WhatsApp CRM

Turn WhatsApp chats into paid orders.

Connect the official WhatsApp Business API or the personal number your business already uses. Every chat lands in one shared inbox, on the lead's record, where your team and Sei can reply.

30-day free trial · Nothing charged for 30 days · Cancel anytime

Priya Sharma

WhatsApp

Hi, does the Growth plan include WhatsApp?

Sei · AIYes. Growth includes the official WhatsApp Business API inbox, plus web chat and email in one place.

Can I see it on a call first?

Sei · AIDone. Thursday 3:00 PM, Google Meet link sent to your WhatsApp.

Demo booked · lead stage updated

Recreation of a Supersei screen. Names and amounts are sample data.

In the product

The shared inbox, in the real app

Watch the 67-second film: 11:47 PM WhatsApp enquiry to paid deal by 7:12 AM

A buyer messages on WhatsApp at night. Sei answers from your knowledge base, shares the brochure, books the demo, sends the Razorpay link and verifies payment while your team sleeps.

Sei drafts, your team sends, the ticks come back

A suggested reply appears under the chat, goes out on WhatsApp in one click and shows its delivery and read ticks on the thread.

Screenshot of Supersei WhatsApp settings: business number connected, new-number lead creation on, approved templates listed

Your business number, connected

Once your WhatsApp Business number is linked, new numbers that message you become leads, and your approved templates sync in for campaigns and workflows.

Recorded in the Supersei app. Names and amounts are sample data.

What you get

Everything your team does on WhatsApp, in the CRM

A shared inbox for WhatsApp, website chat, Messenger and Instagram, plus each rep's own email.

  • Official WhatsApp Business API

    Templates, delivery and read receipts from your business number, connected in minutes.

  • Personal WhatsApp via QR

    Scan once and existing customer chats flow into the shared inbox.

  • Bulk template campaigns

    Send approved templates in bulk, with STOP/START opt-out handled for you.

  • AI

    Sei replies in seconds

    Sei answers on WhatsApp from what your website says, shares the brochure and books the demo.

  • Team chat console

    Anyone can pick up any conversation with full history, in real time.

  • Payment links in the chat

    Send a Razorpay or Stripe link with GST while you talk. The deal flips to Won when the bank confirms.

  • WhatsApp meeting reminders

    Reminders go out on WhatsApp at the times you choose.

  • Instant WhatsApp after a form fill

    An automatic WhatsApp message reaches new website leads within minutes.

  • Quick replies

    Canned answers your team can drop into any conversation.

How it works

From first message to paid order

  1. 01

    Connect your number

    Link an official WhatsApp Business number, or scan a QR code to bring in your personal one.

  2. 02

    Every chat finds its lead

    Chats land in the shared inbox and on the customer's timeline, next to calls, emails and payments.

  3. 03

    Sei or your team replies

    Sei answers, books the meeting and sends the payment link. Anything tricky goes to a person.

  4. 04

    The deal closes itself

    When the gateway confirms the payment, the order is marked paid and the deal flips to Won.

Pricing

WhatsApp is on every plan

Every plan includes a WhatsApp Business API inbox, starting with Starter at ₹999/seat a month, billed annually. Meta conversation charges apply. The omnichannel inbox with web chat and email comes with Growth.

Works with

WhatsApp (Meta), Messenger, Instagram, Gmail, Outlook, Zoho Mail

See all features

FAQ

WhatsApp CRM questions

Something else? Write to us or book a demo.

Both ways. Connect an official WhatsApp Business number with approved templates and live delivery and read ticks, or link the personal number your business already uses by scanning a QR code. Every chat lands in the shared inbox where your team and Sei can reply.

Answer every WhatsApp lead in seconds.

See a WhatsApp enquiry arrive, Sei reply, a meeting book and a payment land, on one live demo.

Nothing charged for 30 days · Cancel anytime · GST invoice

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